Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
About us
Absolutely! We know our prizes may seem too good to be true, but we are a UK based company. Our business is built on trust and our customers – we’re completely transparent, so should you have any questions, don’t hesitate to ask!
We are based in the U.K.
If you need to swap an item
Prizes and competitions
Each player can buy a maximum of 5 tickets per competition, head over to our live prizes page to enter!
We will deliver each prize within 7 days. We will contact you to arrange the date.
If the competition has not sold out, extra time will be added. We will do this a maximum of 3 times before we announce a winner and offer a cash prize.
Yes, we guarantee all winners are chosen completely at random.
Feel free to contact us if you have any further questions
We purchase prizes directly from the Designers or reputable retail outlets such as Selfridges or Harvey Nichols. All prizes will be delivered with all original packaging and authentic paperwork where applicable.